Last updated: May 2026 | By the QuickGuide AI Team

Delete OurDream AI Account 2026: Quick Guide — Cancel in Under 5 Minutes

Quick answer: you need to do this in two steps — cancel your subscription first, then delete your account. Skipping the first step can leave you paying for an account you can't access. Here's exactly what to do.

Step 1 — Cancel Your Subscription First

Do this before you touch the delete button.

If you subscribed through the OurDream AI website:

1. Log in at ourdream.ai
2. Click your Profile icon (top right)
3. Select "Cancel Subscription"
4. Follow the confirmation prompts
5. You keep access until the end of your billing period

If you subscribed through Apple (iPhone/iPad):

1. Open iPhone Settings
2. Tap your name at the top
3. Tap Subscriptions
4. Find OurDream AI in the list
5. Tap "Cancel Subscription" and confirm

If you subscribed through Google Play (Android):

1. Open Google Play app
2. Tap your profile icon > Payments & Subscriptions > Subscriptions
3. Find OurDream AI
4. Tap "Cancel Subscription" and confirm

If none of the above works:

• Email support@ourdream.ai with subject: "Cancel Subscription"
• Include your account email and how you originally subscribed
• Response typically within 24-48 hours

For pricing reference, see OurDream AI pricing.

Step 2 — Delete Your Account

Only do this after you've confirmed your subscription is cancelled.

1. Log in to ourdream.ai
2. Go to your Profile
3. Scroll to "Danger Zone" section
4. Click "Delete Account"
5. Confirm the deletion when prompted
6. Account is deleted — this cannot be undone

What gets deleted: All your characters, conversation history, DreamCoins (in-app virtual currency) balance, generated images and videos, and account credentials.

Before You Delete — Consider This

Deleting your account is permanent. If you're leaving because of cost, there's a better option: cancel your subscription but keep your account. Here's why that might be better:

• You keep all your characters, backstories, and lorebooks
• You keep conversation history
• The free tier stays active: 5 free images daily, basic text chat
• You can resubscribe anytime and pick up where you left off

If you delete your account and later want to return, you start over from zero — no recovery option.

What Happens After Deletion

Immediately: Account access is removed. Characters and conversations are gone.

Your DreamCoins: Non-refundable. Use them before deleting. Check your balance at Profile > DreamCoins before proceeding.

Your card: Billing stops. If you cancelled correctly, no further charges will appear. Charges show as "Dream Studio" on statements.

Your data: Processed per OurDream AI's privacy policy. EU users can request explicit data erasure under GDPR by emailing support@ourdream.ai.

Troubleshooting

Subscription cancel button is missing:

This happens when the subscription was billed through Apple or Google — those platforms handle their own billing. Cancel through the platform where you originally subscribed (Apple Settings or Google Play).

Still being charged after cancellation:

Check your cancellation confirmation email. If cancelled correctly, charges stop after the current billing period. If you still see unexpected charges, email support@ourdream.ai with your cancellation confirmation date.

Delete Account option not visible:

Make sure you're logged in on desktop at ourdream.ai. The Danger Zone option may not appear on the mobile app — use the web browser version.

Want your data removed completely:

After account deletion, email support@ourdream.ai with a data erasure request. Include your name, account email, and country of residence.

For responsible use guidelines, see responsible use.

Frequently Asked Questions